ANALISIS MANAJEMEN RISIKO UNTUK MENURUNKAN RISIKO OPERASIONAL DI PT XYZ

MAMBUHU, EKO RUSDIANTO (2023) ANALISIS MANAJEMEN RISIKO UNTUK MENURUNKAN RISIKO OPERASIONAL DI PT XYZ. Masters thesis, Institut Teknologi Nasional Malang.

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Abstract

ABSTRAK Eko Rusdianto Mambuhu, Program Studi Magister Teknik Industri, Program Pascasarjana, Institut Teknologi Nasional Malang, Februari 2023, Analisis Manajemen Risiko Untuk Menurunkan Risiko Operasional Di PT XYZ, Tesis, Pembimbing: (I) Ir. Fuad Achmadi, M.Sc, Ph.D, (II) Dr. Hj. Ellysa Nursanti, ST, MT. Dalam konteks organisasi/perusahaan ataupun bisnis, lingkup operasional merupakan hal yang sangat vital termasuk dengan segala risikonya. PT XYZ dalam menjalankan operasional bisnisnya masih terdapat indikator kinerja yang skor pencapaiannya kurang dari 100% dan dianggap sebagai risiko di lingkup operasional perusahaan. Sehingga, tujuan penelitian ini yakni mengusulkan solusi perbaikan atau pengendalian untuk menurunkan risiko operasional serta merekomendasikan treatment versi Risk Management ISO 31000. Pada prinsipnya, penelitian ini melakukan 2 (dua) tahap perhitungan yakni sebelum dan sesudah pemberian solusi perbaikan. Metode yang digunakan yaitu Failure Mode and Effect Analysis (FMEA) dan Risk Matrix, Diagram Pareto digunakan untuk perengkingan risiko dari yang tertinggi sampai yang terendah dan Diagram Fishbone untuk analisis solusi perbaikannya. Hasilnya, Nilai Total Risiko R8=2,40 menjadi 1,60 begitu pula diikuti dengan penurunan R2=0,96 menjadi 0,16, R1=0,36 menjadi 0,24, R6=0,108 menjadi 0,03, R7=0,108 menjadi 0,03, R4=0,096 menjadi 0,02, R3=0,06 menjadi 0,02, dan R5=0,036 menjadi 0,02. Kemudian dari pengkategorian risk matriks juga terjadi penurunan dampak, yang semula terdapat 5 (lima) risiko kategori rendah menjadi 6 (enam) risiko, kemudian 1 (satu) risiko sedang dan tersisa 1 (satu) risiko ekstrim. Sesuai rekomendasi Risk Management ISO 31000:2018 bahwa Risiko Sebelum Pengendalian yakni Menerima Risiko diterapkan pada 5 (lima) risiko, Mitigasi Risiko diterapkan pada 1 (satu) risiko, Menghindari Risiko diterapkan pada 2 (dua) risiko. Risiko Sesudah Pengendalian yakni Menerima Risiko diterapkan pada 6 (enam) risiko, Mitigasi Risiko diterapkan pada 1 (satu) risiko dan Menghindari Risiko diterapkan pada 1 (satu) risiko. Kata kunci: risiko operasional, FMEA, risk matrix, diagram pareto, diagram fishbone. ABSTRACT Eko Rusdianto Mambuhu, Industrial Engineering Program, Postgraduate Program, National Institute Of Technology (ITN)Malang, 2023 February, Analysis of Risk Management to Reduce Operational Risk at PT XYZ, Thesis, Advisor: (I) Ir. Fuad Achmadi, M.Sc, Ph.D, (II) Dr. Hj. Ellysa Nursanti, ST, MT. In the context of an organization/company or business, operational scope is very important, including all risks. PT XYZ continues to demonstrate performance metrics with a compliance rate of less than 100% in the conduct of its business and is considered a risk in the Company's operational framework. Therefore, the purpose of this research is to propose improvement or control solutions to reduce operational risk and recommend the risk management ISO 31000 version of treatment. In principle, 2 (two) calculation steps were performed in this study, namely before and after providing repair solutions. The methods used are Failure Modes and Effects Analysis (FMEA) and risk matrix, Pareto charts are used to rank risks from highest to lowest, and fishbone diagrams to analyze repair solutions. As a result, the total risk score becomes R8 = 2.40 to 1.60, followed by a decrease from R2 = 0.96 to 0.16, R1 = 0.36 to 0.24, R6 = 0.108 to 0.03, R7 = 0.108 to 0.03, R4 = 0.096 to 0.02, R3 = 0.06 to 0.02 and R5 = 0.036 to 0.02. From the categorization of the risk matrix there is then also a decrease in impact which originally had 5 (five) low risk categories to 6 (six) risks, then 1 (one) medium risk and the remaining 1 (one) extreme risk. In accordance with ISO 31000:2018 risk management recommendations that risk before control, namely accepting risk is applied to 5 (five) risks, risk mitigation is applied to 1 (one) risk, avoiding risk is applied to 2 (two) risks. Risk after control, namely accepting risk is applied to 6 (six) risks, risk mitigation is applied to 1 (one) risk and risk avoidance is applied to 1 (one) risk. Keywords: operational risk, FMEA, risk matrix, pareto diagram, fishbone diagram.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Keywords: operational risk, FMEA, risk matrix, pareto diagram, fishbone diagram.
Subjects:	Engineering > Industrial Engineering
Divisions:	Program Pasca Sarjana > Teknik Industri S2 > Teknik Industri S2(Tesis)
Depositing User:	Users 1153 not found.
Date Deposited:	16 Mar 2023 01:20
Last Modified:	16 Mar 2023 01:20
URI:	http://eprints.itn.ac.id/id/eprint/10909

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