The Role Attitude as a Mediation Between The Effects of Perceived Usefulness, Perceived Ease of Use, And Perceived Trust on The Intention to Adopt Mobile Payment Technology

Hidayat, Sutanto and Wibowo, Wahyudi and Lay, Melani Shenna The Role Attitude as a Mediation Between The Effects of Perceived Usefulness, Perceived Ease of Use, And Perceived Trust on The Intention to Adopt Mobile Payment Technology. In: International Research Conference on Management and business, 14 Desember 2019, Jakarta.

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THE ROLE OF ATTITUDE AS A MEDIATION BETWEEN THE EFFECTS OF PERCEIVED USEFULNESS, PERCEIVED EASE OF USE, AND PERCEIVED TRUST ON THE INTENTION TO ADOPT MOBILE PAYMENT TECHNOLOGY.pdf

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Abstract

This study aims to identify factors that influence the intention of adopting a newly introduced mobile payment technology by proposing a conceptual framework which is based on the technology acceptance model (TAM). Data for the study were collected through online survey to 169 respondents. Data analysis was conducted by using Structural Equation Modeling (SEM) technique with LISREL. The results show user’s attitude plays a significant role in mediating the effects of both perceived usefulness and perceived trust on the intention to adopt a mobile payment technology. In contrary to previous studies, this study shows that perceived ease of use fails to bring significant effect on attitude. These results imply that providers of new digital technology should pay more attention on promoting the usefulness of their services. It is also important for the providers to take into account the element of trust in their services.

Item Type: Conference or Workshop Item (Paper)
Subjects: Engineering > Civil Engineering
Divisions: Program Pasca Sarjana > Teknik Sipil S2
Depositing User: mr yudi yudi
Date Deposited: 26 Oct 2020 05:09
Last Modified: 04 Nov 2020 02:12
URI: http://eprints.itn.ac.id/id/eprint/5149

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