Items where Author is "Aziz, Muhammad Bahruddin"

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Aziz, Muhammad Bahruddin (2015) ANALISA KUALITAS PELAYANAN JASA DENGAN MENGGUNAKAN METODE SERVQUAL (STUDI KASUS PT. ASURANSI BSAM CABANG MALANG). Skripsi thesis, Institut Teknologi Nasional Malang.

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