Items where Author is "Flying, Riky"

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Flying, Riky (2014) ANALISIS PENINGKATAN KUALITAS PELAYANAN DENGAN MENGGUNAKAN METODE SERVQUAL (SERVICES QUALITY) (STUDI KASUS : HUMAS SEKRETARIAT DAERAH KABUPATEN PUNCAK JAYA TAHUN 2012). Masters thesis, ITN MALANG.

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