Items where Author is "TANTO, TANTO"

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Thesis

TANTO, TANTO (2023) MENINGKATKAN KEPUASAN PELANGGAN MENGGUNAKAN SERVICE QUALITY (SERVQUAL), KANO dan QUALITY FUNCTION DEPLOYMENT (Studi Kasus SMK Brantas Karangkates Kabupaten Malang). Masters thesis, Institut Teknologi Nasional Malang.

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