Items where Author is "Sahita, Panji Priya"

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Sahita, Panji Priya (2020) Analisis Kualitas Pelayanan dan Kepuasan Pelanggan Menggunakan Metode Servqual (Studi Kasus PT.Balistha Gapala Nandya). Masters thesis, ITN malang.

Budiharti, Nelly and Hutabarat, Julianus and Sahita, Panji Priya (2020) Quality of Service Using Partial Least Square (PLS). International Journal of Innovative Science and Research Technology, 5 (7). pp. 1324-1326. ISSN 2456-2165

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